Delivery & Returns

Postage Domestic

My online shop offers affordable UK postage & packaging for orders via the Royal Mail and Parcelforce (tracked and insured) for higher price points.

I have given first and second class options where possible.

Please note, you can fit many more small mosaics into the one box for no extra cost.

Once your order has been shipped you will receive an email notification. Shipping takes approx 3-5 days from purchase.

Postage International

I offer worldwide shipping on request, or visit my Etsy Shop for some items. I aim to have your purchase with you as soon as possible but cannot always guarantee a time frame.

I cannot be held accountable for delayed orders due to known postal strikes in the area in which the order is due to be delivered.

Please be sure to double check your delivery address before checking out as orders placed with an incorrect address are not likely to arrive and unfortunately, cannot be refunded.

Local Collection

Collection from me is available by arrangement. PH6 2LB, in Perthshire

Returns

If you’re not in love with your purchase. Please send an email to info@katygalbraith.co.uk with your order number within 30 days of receiving your product. Returns must reach the studio in a re-sellable condition. Customers are responsible for any return postage costs. Refunds will be processed within 30 days.